BMGT45020 Cross Cultural Management

Academic Year 2020/2021

As a result of a process of globalization at both societal and organisational level, it is important to be aware of cultural differences as well as similarities in order to be able to effectively function in culturally diverse organisations. The purpose of this module is to provide students with the fundamental skills for managing themselves and others in a multicultural environment. "Cross-Cultural Management" is the practice of applying management principles in a multicultural environment by describing organizational behaviour, analysing and comparing organizational behaviour in different countries.

In this module, you will learn about the challenges that managers of both domestic and international businesses face in managing across cultural boundaries. The focus will be on national cultural differences and processes at the individual, group and organizational levels.
Since this is a Masters level course that builds on concepts from Org. Behaviour and related areas, such as HR, students should familiarise themselves with basic O.B. concepts prior to taking the course to aid their learning.

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Curricular information is subject to change

Learning Outcomes:

After completing this module, students should:
1. Gain an in-depth understanding of the nature of culture, the theories and frameworks that help in highlighting similarities and differences across cultures, and comparative business practices and behaviours.
2. Be able to apply these theories and concepts to a range of different cultural and organisational settings.
3. Be able to analyse and synthesise different theories and concepts and critically evaluate their usefulness in addressing the problems of managing people from different cultures.
4. Improve their ability to work in, manage and lead culturally diverse groups and teams.
5. Increase their awareness of the social, political and ethical issues related to globalisation.

Indicative Module Content:

The following topics will be covered: fundamental dimensions of culture, how culture affects behaviour, cognition, motivation, and emotion in organisations, cross-cultural communication, negotiation and conflict resolution, how culture affects team work, diversity in teams and organisations, managing expatriates and leading a multi-cultural workforce.

While most of the above topics are covered in other management courses, the challenge that you will be presented in the Cross-Cultural Management module is to critically examine the management theories and research in light of what we know about cross cultural and national differences. This is important since most of the knowledge accumulated in these areas is based on a “Western” perspective; most studies that form the basis of management studies were carried out by scholars from the ‘Anglo Cluster’ of countries and may be limited in their cultural applicability. Thus, critical examination of these models and findings will allow us to evaluate how applicable they are to various cultural and social systems.

A more fundamental challenge that I invite you to accept is to heighten your self-awareness to how YOU are, in almost everything you do, a product of the social/cultural environment you grew up in. Committing to taking on this challenge is likely to result in fundamental changes in your self-perception, thinking and, eventually, acting.

Student Effort Type Hours


Small Group


Autonomous Student Learning




Requirements, Exclusions and Recommendations

Not applicable to this module.

Module Requisites and Incompatibles
Not applicable to this module.
Assessment Strategy  
Description Timing Open Book Exam Component Scale Must Pass Component % of Final Grade
Essay: Individual Essay Coursework (End of Trimester) n/a Graded No


Project: Expatriate Interview Coursework (End of Trimester) n/a Graded No


Essay: Students submit a short case study discussion essay ahead of discussing the three case studies in class. A total of three essays, each accounting for 2%, is required. Throughout the Trimester n/a Pass/Fail Grade Scale No


Project: Research Project Coursework (End of Trimester) n/a Graded Yes


Group Project: Group presentation Throughout the Trimester n/a Graded No


Carry forward of passed components
Resit In Terminal Exam
Spring No
Feedback Strategy/Strategies

• Feedback individually to students, post-assessment
• Group/class feedback, post-assessment
• Peer review activities
• Self-assessment activities

How will my Feedback be Delivered?

Not yet recorded.

R. M. Steers, L. Nardon & C. J. Sanchez-Runde. Management Across Cultures: Developing Global Competencies, 3rd Ed., Cambridge University, 2016
Lecture Offering 1 Week(s) - Autumn: All Weeks Wed 10:00 - 11:30 Online
Lecture Offering 1 Week(s) - Autumn: Even Weeks Wed 14:00 - 15:30 Blended
Lecture Offering 1 Week(s) - Autumn: Odd Weeks Wed 14:00 - 15:30 Blended
Lecture Offering 2 Week(s) - 1 Wed 14:00 - 15:30 Blended
Lecture Offering 2 Week(s) - 3, 5, 7, 9, 11 Wed 14:00 - 15:30 Blended
Lecture Offering 2 Week(s) - Autumn: Even Weeks Wed 14:00 - 15:30 Blended

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