BMGT3009H Operations Management

Academic Year 2019/2020

This module is designed to explain and evaluate the current thinking in operations management and operations strategy. It is expected that students will gain an understanding of this field and be able to apply theories and concepts in a practical setting. This course will cover strategic management issues such as operations strategy, new product development, enterprise resource planning, relationship management, and service operations as well as more general topics such as quality, environmental concerns, and future trends in operations management.

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Curricular information is subject to change

Learning Outcomes:

Introducing the functional area of operations management and demonstrating how it interfaces with an organization's other functional areas.Highlighting the various issues and problems that traditionally arise in the management of operations within both manufacturing and service organizations.Building a familiarity with the terminology, modeling, and methodology often employed in the operations function.Training students to think critically and use analytical tools in making business decisions and problem solving.

Student Effort Type Hours


Specified Learning Activities


Autonomous Student Learning




Requirements, Exclusions and Recommendations

Not applicable to this module.

Module Requisites and Incompatibles
Not applicable to this module.  
Assessment Strategy  
Description Timing Open Book Exam Component Scale Must Pass Component % of Final Grade
Examination: Examination 2 hour End of Trimester Exam No Graded No


Assignment: Main Assignment Varies over the Trimester n/a Graded No


Carry forward of passed components
Resit In Terminal Exam
Summer Yes - 2 Hour
Feedback Strategy/Strategies

• Group/class feedback, post-assessment

How will my Feedback be Delivered?

General feedback is provided to students on all their submitted assessment components.

Name Role
Mr Roberto Chavez Lecturer / Co-Lecturer
Ms Michele Connolly Lecturer / Co-Lecturer
Dr Ken Fong Lecturer / Co-Lecturer
Dr George Onofrei Lecturer / Co-Lecturer
Assoc Professor Eamonn Ambrose Tutor
Ms Christina Burke Tutor
Wincey Cheung Tutor
Mrs Edna Eugenia Da Silva Tutor
Professor Brian Fynes Tutor
Miss Clare Griffin Tutor
Teddy So Tutor

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