BMGT2004H Cross Cultural Management

Academic Year 2019/2020

Cultural differences often create barriers to understanding and communication that adversely affect a manager's ability to function effectively in international business environments. Yet, with the increasing globalisation of business, many managers find themselves responsible for, being managed by, or collaborating with persons of different nationalities and cultures. The successful conduct of culture-related aspects of international business can mean the difference between success and failure in business transactions. Since very few companies have taken the steps needed to enable their employees to consistently relate well to people from locations outside their national boundaries, development of a corporate global mindset can create a major competitive advantage. It is important that we develop our abilities to recognise, understand and work with the cultural diversity that so greatly affects business conducted across national, geographic and cultural boundaries. A key skill we seek to develop is the ability to demonstrate requisite sensitivity to cultural dimensions in our interactions with people from diverse cultures. The course will provide students with an overview of culturally specific business practices and behaviours. The module provides for the blending of its theory and practice contents with the collective workplace experiences of the participants. To this end participants will be expected to contribute critical reflection on their workplace experiences along with collaborative interpretation of such experiences in both classroom and study group settings. Advance preparation for classes and workshops will be an important feature, with readings and questions for reflection assigned at the commencement of the trimester.

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Curricular information is subject to change

Learning Outcomes:

By the end of this course, students should be able to: Demonstrate an ability to critically discuss contents of the module and your workplace experience.Understand the nature of culture, the theories and frameworks that assist in highlighting similarities and differences across cultures, and comparative business practices and behaviours. Apply course theories and concepts to a range of different cultural and organisational settings and to your own workplace. Analyse and synthesise different theories and concepts and critically evaluate their usefulness in addressing the problems of managing people from different cultures. Demonstrate your awareness of the economic, social, political and ethical issues related to globalisation.

Student Effort Type Hours


Specified Learning Activities


Autonomous Student Learning




Requirements, Exclusions and Recommendations

Not applicable to this module.

Module Requisites and Incompatibles
Not applicable to this module.  
Assessment Strategy  
Description Timing Open Book Exam Component Scale Must Pass Component % of Final Grade
Examination: Examination 2 hour End of Trimester Exam No Graded No


Assignment: Main Assignment Varies over the Trimester n/a Graded No


Carry forward of passed components
Resit In Terminal Exam
Summer Yes - 2 Hour
Feedback Strategy/Strategies

• Group/class feedback, post-assessment

How will my Feedback be Delivered?

General feedback is provided to students on all their submitted assessment components.

Name Role
Ms Michele Connolly Lecturer / Co-Lecturer
Ms Christina Burke Tutor
Dr John Cassidy Tutor
Wincey Cheung Tutor
Mrs Edna Eugenia Da Silva Tutor
Assoc Professor Jacob Eisenberg Tutor
Miss Clare Griffin Tutor
John Hulpke Tutor
Cubie Lau Tutor
Ms Cubie Lau Tutor
Brian Wong Tutor

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