Show/hide contentOpenClose All
Curricular information is subject to change
Discuss and critically reflect upon current theories, concepts and practices within strategy and operations management in sport organisations.
Appraise the need for an effective and robust customer service process in the management of sport.
Apply strategic and operational analysis techniques to a sport organisation in a critically aware manner
Formulate proposals that translate key strategy and operations management principles in actionable objectives for sports organisations
Conduct an organisational analysis, and communicate findings in a clear and unambiguous manner (both orally and in writing).
The module focuses on the core principles of strategy and operations management utilising sport related examples. Specific topics across the module will include, strategic and operational analysis tools, customer relationship /service management, total quality management, health and safety and communication skills.
|Student Effort Type||Hours|
|Specified Learning Activities||
|Autonomous Student Learning||
Not applicable to this module.
|Description||Timing||Component Scale||% of Final Grade|
|Assignment: This assignment focuses on theories and practice related to operations management, and the environment.||Week 6||n/a||Graded||No||
|Group Project: This group project incorporates a number of elements including a group presentation, group report and an individual component.||Varies over the Trimester||n/a||Graded||No||
|Resit In||Terminal Exam|
• Feedback individually to students, post-assessment
• Group/class feedback, post-assessment
Students will be provided with group feedback from the module leader post assessment of their group report and presentation. Students will also be provided with feedback o on their individual assignment post assessment.
|Ms Fiona Mcveigh||Lecturer / Co-Lecturer|
|Mr Ken Robinson||Lecturer / Co-Lecturer|
|Professor Eleni Theodoraki||Lecturer / Co-Lecturer|
|Lecture||Offering 1||Week(s) - 12||Fri 09:00 - 13:50|
|Lecture||Offering 1||Week(s) - 1, 2, 3, 5, 6, 7, 9, 11||Fri 10:00 - 12:50|
|Lecture||Offering 1||Week(s) - 4, 8, 10||Fri 10:00 - 12:50|